{"id":39744,"date":"2020-04-22T13:40:42","date_gmt":"2020-04-22T17:40:42","guid":{"rendered":"http:\/\/libapps.libraries.uc.edu\/liblog\/?p=39744"},"modified":"2020-04-22T13:40:42","modified_gmt":"2020-04-22T17:40:42","slug":"uc-libraries-available-via-chat-service-to-answer-your-research-and-reference-questions","status":"publish","type":"post","link":"https:\/\/libapps.libraries.uc.edu\/liblog\/2020\/04\/uc-libraries-available-via-chat-service-to-answer-your-research-and-reference-questions\/","title":{"rendered":"UC Libraries Available via CHAT Service to Answer Your Research and Reference Questions"},"content":{"rendered":"

\"chatAre you researching a paper and need help finding a quote? Looking for sheet music? Need help connecting to e-books? UC Libraries is available online<\/a> to assist with research and scholarly work. Our librarians, staff and student workers are also available to answer questions via a new CHAT service.<\/p>\n

Have a question? Need help with research? Available at https:\/\/libraries.uc.edu\/ask<\/a>, the Libraries CHAT service is available 10am-6pm, Monday-Friday.\u00a0After hours, users can still go online to ask a reference<\/a> or circulation<\/a> question or to e-mail a subject librarian<\/a> or library staff member<\/a> directly.<\/p>\n

Popular CHAT questions thus far include:<\/p>\n

\u201cWhat do I do with library or OhioLINK books I have out<\/em>?\u201d
\nAnswer: Keep them. If you are not returning to campus in the fall, books may be returned to the drop slot at the building entrance of Langsam Library.<\/p>\n

\u201cHow can I return my equipment?\u201d<\/em>
\nAnswer: If you plan on returning in the fall, please keep your materials, including equipment, and return them at that time. If you absolutely must return equipment, please contact <\/strong>Public Safety<\/strong><\/a> at (513) 556-1111 in advance and arrange to meet an officer. DO NOT LEAVE equipment items outside of the library.<\/strong><\/p>\n

\u201cHow do I access a UC owned online article from off campus?\u201d<\/em>
\nAnswer: Logging into the Proxy Server with your user name and password is recommended to access library resources remotely – https:\/\/libraries.uc.edu\/off-campus-access.html<\/a>.<\/p>\n

\u201cIs interlibrary loan still available?\u201d<\/em>
\nAnswer: Yes, electronic copies of journal articles\u00a0and other materials are available from other institutions’ libraries. Visit https:\/\/libraries.uc.edu\/my-accounts\/Interlibrary-loan.html<\/a> to log in.<\/p>\n

\u201cCan you help me find research resources for my English Comp paper\u2026locate sheet music in the library catalog\u2026access databases\u2026find e-books?\u201d<\/em>
\nAnswer: Absolutely!<\/p><\/blockquote>\n

Response to the CHAT service has been positive. Thus far, the Libraries CHAT service has been utilized mostly by undergraduate students, but it is open to all.<\/p>\n

We are ready, willing and able to help!<\/p>\n","protected":false},"excerpt":{"rendered":"

Are you researching a paper and need help finding a quote? Looking for sheet music? Need help connecting to e-books? UC Libraries is available online to assist with research and scholarly work. Our librarians, staff and student workers are also … Continue reading →<\/span><\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[31,13],"tags":[37,12,1894,899,23,36],"class_list":["post-39744","post","type-post","status-publish","format-standard","hentry","category-uc","category-uclibraries","tag-library-news","tag-newandnotable","tag-online","tag-reference","tag-services","tag-uc-libraries"],"_links":{"self":[{"href":"https:\/\/libapps.libraries.uc.edu\/liblog\/wp-json\/wp\/v2\/posts\/39744","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/libapps.libraries.uc.edu\/liblog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/libapps.libraries.uc.edu\/liblog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/libapps.libraries.uc.edu\/liblog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/libapps.libraries.uc.edu\/liblog\/wp-json\/wp\/v2\/comments?post=39744"}],"version-history":[{"count":0,"href":"https:\/\/libapps.libraries.uc.edu\/liblog\/wp-json\/wp\/v2\/posts\/39744\/revisions"}],"wp:attachment":[{"href":"https:\/\/libapps.libraries.uc.edu\/liblog\/wp-json\/wp\/v2\/media?parent=39744"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/libapps.libraries.uc.edu\/liblog\/wp-json\/wp\/v2\/categories?post=39744"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/libapps.libraries.uc.edu\/liblog\/wp-json\/wp\/v2\/tags?post=39744"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}