Service Note: Planned Internet outage for Saturday, July 24 to impact library services

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IT@UC will upgrade the equipment that connects UC’s campus to the Internet (F5 Global Traffic Managers) during a planned maintenance window from 6-8 a.m., Saturday, July 24.

Users may experience brief interruptions to cloud-based IT services during the planned upgrade. Affected systems may include:

  • Canvas
  • Microsoft Office 365 (OneDrive, Outlook email, etc),
  • Some UC Library resources, including access to the Library Catalog, website, CHAT and more
  • NightRide
  • Web conferencing tools (Teams, WebEx, Zoom)

This upgrade is necessary and will better prepare UC for fall semester. We apologize for any inconvenience. Thank you for your support.

Please contact the IT@UC Service Desk if you experience any issues following this necessary planned maintenance window.

  • Submit a ticket.
  • Or, call us: Dial (513) 556-HELP (4357) or (866) 397-3382 from your personal phone. Dial 6-HELP (4357) from a university phone on campus. Then, select option 2.

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