Change happens. It’s a fact of life. For lots of reasons. Recent changes to the General Records Schedule, the document providing direction for the disposition of records generated by UC personnel, show that it’s no different for records retention. While slight, the changes were still essential to executing the records management program. What is as important as change happening is that these changes be documented for and shared with relevant stakeholders. Fortunately, at UC a process exists for that. It occurs in three phases: the reason behind the changes, how the GRS is updated, and communication of the changes.