Thank you for the feedback you’ve given throughout this academic year regarding the Marcotte Library and Learning Commons space collaboration. Your responses are helping us to make our space into what you need it to be.
Starting today, we have one final survey question for you: What, if anything, should the library adjust in our partnership with the Learning Commons? Please submit your response by Friday, April 19th.
As always, you can answer the survey question through one of the drop boxes located in Jones across from the library’s entrance or in the McDonough lobby. You can also anonymously submit your response via this online form.
Thank you for your valuable input in our most recent survey question regarding the shared space between the Frederick A. Marcotte Library and the Clermont College Learning Commons! Your answers and opinions are helping us turn the library’s second floor into a remarkable place for studying and learning.
Our newest survey question regarding our spatial collaboration is now live. Until March 25th, we’re asking: What would make you more inclined to use library and/or Learning Commons services?
Please respond to this question anonymously through this online form or one of the two response collection boxes located outside of the Library’s main entrance and in the McDonough lobby.
We may be coming out of a wintry weekend, but it’s definitely spring semester! Thank you for your thoughtful responses to our Learning Commons at the Library survey questions throughout the fall. We’re back now with a few more questions for you. Your responses will help our collaboration with our new neighbors be the best it can be!
From now until February 25th, we’re asking: Is the library a welcoming space for you? How can we better meet your needs?
Please respond anonymously through this online form or the response collection boxes located outside of the Library’s main entrance and in the McDonough lobby.
UC Clermont’s Frederick A. Marcotte Library will host a Pop Up Library event in the McDonough lobby on Tuesday, January 16, 2024 from 10:30 am until noon.
Drop by to check out books with your ID, learn about library services, and find out about all the events we have planned this semester. We’ll see you then!
UC Blue Ash Library and the Marcotte Library at UC Clermont are partnering to pilot a new proactive chat and knowledgebase service, LibAnswers, which provides real-time support to students in places they access regularly, such as Canvas, and respective UCBA and Marcotte Library websites and research guides. Students, as well as staff and faculty, can connect to the library from anywhere with an internet-accessible device.
What is chat? The library’s chat service allows guests to talk with a library staff member in real time via the web, tablet or mobile device.
Who is chat for? Library guests (UC students, staff, faculty and community members) are able to use chat to talk with a library staff person in real time to ask questions and get help.
When can they use chat? Chat will be available Monday through Friday from 8 am – 5 pm. When chat is unavailable, students can browse or search our robust and detailed set of frequently asked questions (FAQs) to get the help they need any time of day. Students can also submit their own questions which help to grow the list of FAQs and expands support for all students.
Where can they use chat? Chat boxes are available in multiple places:
UC Clermont’s Frederick A. Marcotte Library appreciates your feedback on our survey questions related to our collaboration of our space with the Learning Commons!
Our third single-question survey is now live. We’re asking: In what ways does noise on the library’s second floor impact your work?
Please provide your response to this third survey by Monday, November 27th. Anonymous responses are collected through this online form or through our drop boxes in the McDonough lobby and across from the library’s main entrance.
